We consult data science and data treatment. We turn customer data into actionable insights and ready-to-use solutions to get and to keep customers and to increase customer spending.
We assist in identifying and prioritising the data, tools, channels, processes and people in order to build a truly data driven customer centric organization.
Customer scorecards, data & customer value analysis
With data mining and machine learning algorithms we create a deeper understanding of the customer: what are his needs & interests, what is he looking for and what is his potential?
We combine value, usage and needs based segmentations to inspire the value propositions customers are really looking for.
Next best action and contact strategy
To get to segmented, personalised and re-active marketing, we co-create the next best action for the customer; leading to best lifetime value and customer loyalty.